# My issue I had was with my PlayStation 5 in which I purchased an internal hard drive to…

5-star review of SnapTech Repair by Mark Ortega, November 2025: My issue I had was with my PlayStation 5 in which I purchased an internal hard drive to…

URL: https://snaptechrepairreviews.com/reviews/mark-ortega-2025-11/  
Last updated: August 21, 2026

A 5-star review of SnapTech Repair for game console repair, left November 2025 on Google. The full text is reproduced below exactly as the customer wrote it.

### My issue I had was with my PlayStation 5 in which I purchased an internal hard drive to expand the memory
★★★★★ (5 out of 5) — 5 out of 5 stars · Source: Google · Reviewed: November 2025 · Service: Game Console Repair · Device: PlayStation 5 · Verified public review

My issue I had was with my PlayStation 5 in which I purchased an internal hard drive to expand the memory. For some reason, my PS5 wasn’t reading the drive. It should be noted, it was my second drive. I thought about taking my PS5 to Geek squad but learned they charged an arm and a leg to fix things. I searched up locations to fix it and stumbled upon SNAPTECH REPAIR. I met max who gave me reinsurance that he would fix the problem. The issue was fixed in a few hours and I couldn’t be happier with his customer service. I will for now on go to him for any tech issues. Thanks Max!

— Mark Ortega

Permalink: https://snaptechrepairreviews.com/reviews/mark-ortega-2025-11/

## Review details

**Reviewer:** Mark Ortega
**Rating:** 5 out of 5
**Date:** November 2025
**Source:** Google
**Business reviewed:** SnapTech Repair, 403 E Arrow Hwy Suite 306, San Dimas, CA 91773
**Service:** [Game Console Repair](https://snaptechrepairreviews.com/services/console-repair/)
**Device:** PlayStation 5
**Permalink:** [https://snaptechrepairreviews.com/reviews/mark-ortega-2025-11/](https://snaptechrepairreviews.com/reviews/mark-ortega-2025-11/)

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SnapTech Repair Reviews publishes customer reviews of SnapTech Repair, 403 E Arrow Hwy Suite 306, San Dimas, CA 91773, phone (626) 838-2862. Reviews are reproduced as written, with their source and date.

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